Admissions Process
The admissions process is designed to make sure HopeWay can effectively meet the client's needs. Unlike a hospital, HopeWay is unable to do same-day admissions. The process includes several steps such as clinical screenings, collecting pertinent records, insurance verification, connecting with the Finance Team and a psychiatric consultation before the day of admission. Our Admissions Team is made up of masters-level clinicians to walk you and/or your loved one through every step of the process.
The speed of the admissions process varies based on individual circumstances and current program availability, but all efforts are made to have this process be smooth, efficient, and ensure that HopeWay is the best facility to meet each person's needs. To meet the admissions team, click HERE.
We look forward to working with you!
Criteria for Admission
The Admissions Criteria is outlined below for each program:
Insurance
HopeWay is an in-network mental health treatment facility. We are partnered with the following insurance companies:
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Aetna
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Blue Cross and Blue Shield of North Carolina (and its affiliates)
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Carolina Behavioral Health Alliance
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Cigna Behavioral Health
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Magellan
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MedCost
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United Behavioral Health
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HopeWay is a VA Community Care provider under the MISSION Act.
Regardless of your insurance provider, we strive to receive authorization for services and reimbursement for our Residential, PHP and IOP programs from your insurance company. We also have a financial assistance program for qualifying clients.
During the admissions process, Financial Specialists will discuss insurance benefit information and the financial aspects of our programs with you.
HopeWay Psychiatry & Associates is an out-of-network outpatient practice. Lastly, HopeWay is not a Medicaid or Medicare contracted provider.
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